Support

Install Support

Need help installing your SAFE Security DIY system? Call us at 1.844.262.9500. If we can’t help you with self-install, our Install Assist Team services all 50 states. We’ve also developed several online tools to help you self-install your system:

  • FAQ’s – View frequently asked questions from customers like you.
  • Video Tutorials – We’ve developed quick, informative videos for:

    • How to Use Your Security System
    • How to Use Your System’s Dashboard
    • Customizing Home Automation
    • And More… view our Video Tutorial Page

GENERAL SUPPORT

Do you have a general question or just need a little help? Call us at 1.855.349.7233. We’re glad to help!

User Guides

Download simple, easy-to-use guides, created by the SAFE Security DIY Team, for your new home security system:

Technical Support

1.844.262.9500

Hours:

Monday–Friday: 7:00am–4:00pm (PST)

General Support

1.855.349.7233

Hours:

Monday–Friday: 8:00am–6:00pm (PST)

Saturday: 10:00am-3:00pm

Monitoring Center

1.800.669.7779

Hours:

24/7/365

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